Returns & Exchanges

If you'd like to return or exchange a purchase you made through the Honey Smart Shopping Assistant, you should have everything you need to initiate a return from the emails you get from the merchant. Since the app opens a webview for you to complete checkout on the store’s site. Any order inquiries or issues can be handled by reaching out to the merchant, directly - just like you'd normally do.

For issues with purchases made in the Honey Smart Shopping Assistant app before September 8, 2020, you can view your Order History (accessible in your app Profile > Order Details or directly on our website) for relevant information to your order. If you still have trouble, you can contact us at mobilesupport@joinhoney.com

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