Applying Gift Cards at Checkout

After purchasing a gift card, you’ll get your gift card info (typically a gift card number and/or PIN) in several ways. If you purchased your gift card with the Honey extension, your info will be displayed in a pop-up in the top right corner of your screen. 

For gift cards purchased on the Honey website, click the View My Gift Card Link to open a window with all your gift card info. In both cases, you’ll get an email with everything you need to check out, and you can also view your gift card details on joinhoney.com/purchases. 

When you’re ready to check out, simply follow the store’s instructions for paying with a gift card. Keep in mind, you’ll need to manually enter your gift card info.

Do I also need to enter my credit card information on the merchant’s checkout page?

You’ll need to enter your payment information once to purchase the gift card from Honey. Once the gift card is purchased, use the pay with gift card option at checkout. The store may ask you to enter the gift card number and PIN. Keep in mind, some merchants may also ask you to choose an additional payment method (like a credit card or PayPal) but the gift card should cover the total amount for your order and your selected payment method should not be charged for the order - only the gift card purchase. 

What if a gift card doesn’t work when I apply it at the merchant's checkout?

First, double-check to make sure the gift card details are entered correctly. Then, check for any exclusions on using gift cards on the merchant’s site. If still no luck, we recommend reaching out to the merchant’s customer support team - they should be able to help apply that gift card to your order

If the gift card still isn’t working, please reach out to us at checkout@joinhoney.com and we’ll be happy to help.

How do I access my gift card again if I don’t use it?

After buying a gift card, the card number and PIN are presented on the screen. Those same gift card details will also be sent to the email connected to your Honey account. You also can view your gift card purchases through Honey by heading over to your Purchases Page

Do I have to use my gift card right now?

Once you’ve purchased a gift card through Honey, you can use it at any time. Just use the card details provided in your email confirmation when checking out on the merchant’s site.

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