My Firefox button is gray!
This article was written on January 30th, 2017:
We've seen some reports that users who've recently updated to the latest version of Firefox are having some trouble with Honey! In these cases, the button is gray and inactive even on supported sites--we've identified the problem, and unfortunately it has to do with changes that Firefox made to the browser in their most recent update. We've fixed the issue but Mozilla reviews each individual update to an extension so because of their process, it may take some time before it's released.
Here's what you can do in the meantime:
- Keep Honey installed on Firefox--when that update is released, your extension should update automatically and you'll be back in action! If you'd like, you can also drop us a line here at email@example.com and we'll let you know as soon as that update is out.
- Still get great savings and Honey deals by shopping on another browser!
- Watch this video of baby goats in pajamas:
Don't worry! If you're one of the affected users, Honey will be back on Firefox in two shakes of a lamb's (or pajama-clad baby goat's) tail--hang tight!